Privacy Policy for zematoo.com

​This Privacy Policy describes how (zematoo.com) we collects, uses, and discloses your Personal Information when you visit or make a purchase from the site at zematoo.com

​1. Information We Collect:

​We collect information about you in a few different ways, depending on how you interact with our Site:
​A. Personal Information
​We collect Personal Information you provide directly to us, such as when you place an order, create an account, or contact customer service. This may include:
​Identifiers: Name, email address, phone number, shipping address, billing address.
​Account Information: Username .
​Financial Information: Payment details (credit card numbers, etc.), which are generally processed by a third-party payment processor and are not stored directly by us (see Section 3).
​Communication Data: Content of messages you send to us (e.g., customer service inquiries).
​B. Device and Usage Data (Automatically Collected)
​When you access the Site, we automatically collect certain information about your device and interaction with the Site. This may include:
​Device Information: IP address, web browser type, time zone, and some of the cookies installed on your device.
​Usage Information: Pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
​Tracking Technologies: We collect this data using technologies like:
​Cookies: Data files placed on your device.
​Log files: Files that track actions occurring on the Site.

​2. How We Use Your Information:

​We use the information we collect to operate our e-commerce business and provide services to you, including:
​Fulfilling Orders: To process your payment, arrange for shipping, and provide you with order confirmations and invoices.
​Customer Service: To communicate with you and respond to your inquiries.
​Account Management: To manage your account and provide you with access to Site features.
​Marketing & Advertising: To send you promotional materials, newsletters, and targeted advertising.
​Site Improvement: To screen orders for potential risk or fraud, and to analyze how our customers browse and interact with the Site to improve our offerings.
​Legal Compliance: To comply with applicable laws and regulations.

​3. Sharing Your Personal Information:

​We share your Personal Information with third parties only for the purposes described above. These third parties include:
​Service Providers: We share necessary data with vendors, service providers, and contractors who perform services on our behalf, such as:
​Payment Processors: To securely process your financial transactions .
​Shipping & Logistics: To fulfill and deliver your orders.
​IT & System Support: To host our website and maintain our services.
​Analytics Providers: We use tools like Google Analytics to help us understand how our customers use the Site.
​Legal & Safety: We may disclose your information to comply with applicable laws, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
​Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

​4. Your Rights:

​Depending on where you live, you may have the following rights concerning your Personal Information:
​Right to Access: You may have the right to request access to the Personal Information we hold about you.
​Right to Correction/Rectification: You may have the right to request that we correct any inaccurate personal data we hold about you.
​Right to Erasure : You may have the right to request that we delete the Personal Information we hold about you.
​Right to Object to Processing: You may have the right to object to certain types of processing, such as direct marketing.
​To exercise any of these rights, please contact us using the contact details provided below.

​5. Security of Your Information:

​We use appropriate administrative, technical, and physical security measures to help protect your Personal Information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that your Personal Information will be completely secure.

​6. Cookies:

​We use cookies to enhance your experience on our Site. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may limit your ability to use certain features of the Site.

​7. Children’s Privacy:

​Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under this age. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us.

​8. Changes to This Privacy Policy:

​We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site.

​9. Contact Us:

​For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at the following details:
​Zematoo.com
Email: contact@zematoo.com