What We Do

At Zematoo, our mission is simple — to make life better and easier for our customers every single day. We’re driven by innovation and inspired by your needs, delivering unbeatable value, endless variety, and effortless convenience across everything we do — from online shopping and cloud computing to entertainment, smart devices, healthcare, AI solutions, and beyond.

Terms and Conditions ​

Welcome to zematoo.com. ​These Terms and Conditions (“Terms,” “T&C”) govern your use of the website located at zematoo.com operated by Zematoo Inc.​By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Site.

​1. Accounts and Membership:

​Eligibility: ​To place an order or create an account, you must be at least 18 years old. By using the Site, you represent and warrant that you are of legal age to form a binding contract with us. ​

Account Responsibility

​When you create an account with us, you must provide information that is accurate, complete, and current. You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password.

​2. Purchases:
​Product Availability

​All purchases are subject to product availability. We may impose limits on any order, reject all or part of an order, and discontinue products or services without notice. ​Pricing and Payment ​The prices for our products are subject to change without notice. We are not responsible for any additional fees your bank or credit card company may charge. All payments must be made using the methods specified on the Site. ​

3. Shipping and Delivery:

​We will ship products according to the shipping method selected by you during the ordering process. The estimated delivery dates are approximations and are not guaranteed. Risk of loss and title for items purchased from the Site pass to you upon our delivery to the carrier. ​

4. 100% Money Back Guarantee & Return Policy:

​We stand by the quality of our products and offer a straightforward, risk-free guarantee. ​

Eligibility for Return:

​You have 30 Days calendar days from the date you received your item to initiate a return for a 100% full refund. ​The item must be unused and in the same condition that you received it. It must be in the original packaging. ​The item must have the receipt or proof of purchase.

​Non-returnable Items:

​Certain types of goods are exempt from being returned, including: ​Downloadable software products. ​

Return Process:

1.​To start a return, please contact our support team at contact@zematoo.com with your order number and the reason for the return.

2.​Once your return is approved, we will provide you with a return shipping label and instructions on how and where to send your package. ​

Refunds:

​Once we receive your returned item, we will inspect it and notify you that we have received your item. We will immediately notify you of the status of your refund after inspecting the item. ​If your return is approved, we will initiate a 100% full refund to your original method of payment. ​You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

​Shipping Costs for Returns:

​If the product is defective or the result of our error (e.g., wrong item shipped), we will pay for the return shipping costs. ​For returns due to a change of mind or customer error, the customer may be responsible for the cost of return shipping.

​5. Intellectual Property:

​The Site and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of [Your Company Legal Name] and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of zematoo Inc.​

6. Limitation of Liability:

In no event shall Zematoo , nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: ​your access to or use of or inability to access or use the Site; ​any conduct or content of any third party on the Site; ​any content obtained from the Site; and ​unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory.

​7. Governing Law:

​These Terms shall be governed and construed in accordance with the laws of Saudi Arabia, without regard to its conflict of law provisions.

​8. Changes to Terms:

​We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least [Insert Number] days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. ​

9. Contact Information:

​If you have any questions about these Terms,

Please contact us at: ​Email: ​contact@zematoo.com